CloudBlue PSA uniquely enables companies to manage time-based services delivered by their employees and streamline the procurement, provisioning and billing of technology products and cloud solutions.
While the key objective of professional services companies is always to leverage their expertise in a range of topics to the benefit of their customers, the manner in which this service is contracted and delivered varies dramatically across a range of company types, industries and operating models. A full service PSA solution like CloudBlue PSA therefore has to be able to model multiple complex billing contract types AND support the tracking of effort to deliver those services, whether through contract or project management. This is underpinned by a strong service desk offering able to support both incident and job management paradigms.
This is the key differentiator CloudBlue PSA delivers. Its product and contract-centric architecture allows you to develop (essentially) unlimited professional services offerings, while ensuring and maintaining clear views of delivery and profitability.