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CloudBlue PSA - Momentum IT Services - Customer Success Stories

Momentum IT Services is an IT MSP working with SMBs in Mobile County.

Results from implementing CloudBlue PSA:

  • Gained a clearer overview of customer service, deliverables, contracts and billing.
  • Increased accuracy, with automation resulting in less manual oversight.
  • Enhanced time-tracking capabilities in terms of contracts and employees.

Read how Momentun IT improved used CloudBlue PSA to enhance customer service and gain access to important data.

 
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Sentis Managed Solutions is an MSP that specializes in IT services.

Results from implementing CloudBlue PSA:

  • Maintained customer retention at 99% by simplifying and centralizing all billing and contract information.
  • Enhanced decision-making by providing complete visibility into all cost and resources management data throughout the organization in one interface.
  • Improved the ability to measure and communicate the level of service delivered to customers by recording interactions at a granular level.

Read the entire customer success story for more details about how Sentis centralized their systems and simplified management with a single-pane-of-glass view.

 
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CloudBluePSA - Sentis Customer Success Stories
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CloudBluePSA - Intlx Customer Success Stories

intlx Solutions provides technical consulting services for unified communication solutions.

Results from implementing CloudBlue PSA:

  • Saved on time and human talent.
  • Merged multiple different datasets into one platform within one month—and with no disruption to the services provided.
  • Automated the day-to-day business, which in turn enables the company to focus on other growth areas.

Read more about the benefits intlx has received from CloudBlue PSA, including eliminating time-consuming, manual purchase.

 
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ES Systems is an MSP that specializes in Microsoft technologies.

Results from implementing CloudBlue Rev:

  • Gained a centralized system to place orders, help customers adjust their seat count, add new products and collate their clients’ monthly bills.
  • Increased billing accuracy.
  • Automated multiple processes that used to be done manually with a high degree of accuracy.

Read how ES Systems went from 100% manual billing to fully automated billing for Microsoft 365 with CloudBlue Rev, plus more benefits.

 
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CloudBluePSA - ES Systems Customer Success Stories