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Moving forward we are adopting a quarterly release cycle. This means that all new features are released on a quarterly basis. Once released this version will only have bug fixes applied to it for the next three months, after which it then becomes our stable version that only has priority fixes applied. For example:

We are excited to bring you another exciting major release of Harmony. We have included the changes and features we have added in this article with links to the help articles related to each feature for an in depth walkthrough. 

Hi All

One question comes up again and again, how do you quantify the benefits of implementing an end to end PSA solution like Harmony?

We are excited to bring you another exciting major mid-year release of Harmony. We have included the changes and features we have added in this article with links to the help articles related to each feature for an in depth walkthrough. 

Question: if you are running a consulting company, where does most of your work come from?

• new client business; or
• growth of existing relationships and existing project assignments (known as organic growth)

The answer is of course, organic growth.

From the middle ages through the renaissance period and even as late as the 18^th century, alchemists sought the philosopher’s stone. A magical device, substance, mechanism or process that could transmute base metals into silver or gold.

Volumes were written, secret and complex methods were devised, multiple stages of transmutation were documented all with the single goal of creating something of value from nothing.

The situation here in the UK is changing daily as we work our way through the coronavirus situation. 

In January, in preparation for this, we planned and tested 100% home working to ensure that service would remain unaffected by travel restrictions and/or self-isolation.  As of today, the office remains open but a number of our employees are working from home. 

In the ERP world, the entry point to delivery is always executing an order. So much, so normal.

Information like a customer’s purchase order reference, delivery address, special instructions etc. all form an essential part of the sales order process and drive delivery actions.

But, when you move into the Professional Services space, in particular with project based PSA systems, order processing seems to reside firmly in the CRM space with, at best, a notification to create a project triggered by an order executed status.

We are glad to kick start 2020 with the announcement of our most anticipated and feature rich version so far. Harmony PSA Version 4.20 includes the following changes and added features explained in this article.