Recent Posts:

From Break-Fix to Subscriptions: The Evolution of Modern MSPs

  • 3 minute read

In the age of digital transformation and cloud proliferation, managed service providers (MSPs) face an entirely reshaped IT software industry. Years of change have occurred in a matter of months—from the exponential growth of subscription-based models to the shift in B2B buyer expectations—and MSPs are being forced to evolve faster than ever before. 

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Three Factors Set to Define the Channel in 2022 and Beyond

  • 4 minute read

From remote work to digital transformation, the amount of change that has occurred in just a few years is stunning. And it’s not over yet. For partners in the channel, the coming new year looks unlikely to bring any respite from evolution. 

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CloudBlue PSA is not affected by Log4j vulnerability

  • 4 minute read

There is a new code concern that has emerged in the MSP world, and it has many software vendors and IT service providers scrambling. 

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Why MSPs Must Move in Step With the Remote Revolution

  • 6 minute read

Those of us who have been in the channel industry for a period of time have seen a number of changes: acquisitions, opened and closed warehouses, new cloud technologies and the move from value-added to managed services. The industry is continuously making bets on technology partners to live up to tomorrow’s opportunities and build a tide that drives the next wave of innovation. Changes in our industry are inevitable and we recently welcomed our newest change to the industry—remote work.

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Top cloud takeaways from AWS re:Invent 2021

  • 8 minute read

AWS re:Invent, the major global cloud conference from Amazon Web Services (AWS), was held virtually and in-person in Las Vegas from November 29 to December 3. It was the 10th edition of re:Invent and the first one with AWS’ new CEO Adam Selipsky at the helm.

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How to Overcome Managed Services Growing Pains

  • 2 minute read

Growth is the prime objective of businesses. The consequence of growth, however, is that it brings complexity that must be consciously and consistently managed. Overseeing expansion and ensuring the cost of complexity doesn’t erode profits or lead to revenue leakage is key to achieving the maximum for your organization.

The problem is that this is easier said than done. Historically, managing growth has not been a strength for software companies, and the potential for inefficiencies is only heightened by the accelerated digital transformation of today.

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How PSA Tools Contribute to Safer Cybersecurity Protocols

  • 7 minute read

Cybercrime is forecast to cost the world $6 trillion1 by the end of 2021, with this figure expected to climb to $10 trillion2 by 2025, mainly due to increased levels of connectivity, reliance on technology, cybersecurity risks driven by remote work, an influx of cybercriminals and gaps in physical and information security.

Small and medium-sized businesses are the target of almost 50%3 of all cyberattacks. And because many of them use managed services providers (MSPs) to remotely manage their business operations, MSPs have become an attractive target for cyber criminals too. This should ring alarm bells for MSPs because their vulnerability would leave the businesses they support exposed to data breaches.Small and medium-sized businesses are the targeSmall and medium-sized businesses are the target of almost 50% of all cyberattacks. And because many of them use managed services providers (MSPs) to remotely manage their business operations, MSPs have become an attractive target for cyber criminals too. This should ring alarm bells for MSPs because their vulnerability would leave the businesses they support exposed to data breaches.Small and medium-sized businesses are the target of almost 50% of all cyberattacks. And because many of them use managed services providers (MSPs) to remotely manage their business operations, MSPs have become an attractive target for cyber criminals too. This should ring alarm bells for MSPs because their vulnerability would leave the businesses they support exposed to data breaches.Small and medium-sized businesses are the target of almost 50% of all cyberattacks. And because many of them use managed services providers (MSPs) to remotely manage their business operations, MSPs have become an attractive target for cyber criminals too. This should ring alarm bells for MSPs because their vulnerability would leave the businesses they support exposed to data breaches. almost 50% of all cyberattacks. And because many of them use managed services providers (MSPs) to remotely manage their business operations, MSPs have become an attractive target for cybercriminals too. This should ring alarm bells for MSPs because their vulnerability would leave the businesses they support exposed to data breaches.

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Security Resilience: Adapting to the changing threat landscape

  • 2 minute read

In the current, ever-changing threat landscape, traditional IT security has been struggling to maintain a semblance of resilience. Security is now a cross-disciplinary discipline that calls for a holistic approach and incorporating automation processes can help organizations be more agile in their response to changing threat landscapes.

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Release Notes Move

Moving forwards we have migrated our release notes so they sit with all the rest of our documentation. Click here to go to our new release notes page.

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3 Ways a PSA Tool Can Help MSPs Better Manage Remote Workers

  • 6 minute read

For managed service providers (MSPs), the blend of necessity, benefits and workplace trends creates a compelling case for incorporating remote work into their day-to-day operations. However, making remote work sustainable is a serious challenge and requires a shift from stopgap measures to a strategic, long-term roadmap.

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