Blog

Ingram Micro Offers New CloudBlue Rev Across Its Technology Solutions and Cloud Marketplaces

IRVINE, California, – August 25, 2021 – CloudBlue, a leading cloud ecosystem technology company, today announced the North American launch of CloudBlue Rev, a PSA solution that simplifies and streamlines channel revenue management for technology resellers and service providers.

As the latest addition to CloudBlue’s rapidly expanding portfolio of technologies and services for the channel, CloudBlue Rev is based on a purpose-built CloudBlue PSA architecture designed to empower Ingram Micro partners to deliver a single billing experience to their customers across Ingram Micro’s e-commerce site, Ingram Micro Cloud Marketplace and partners’ own solutions.

The solution streamlines quoting, provisioning and transactions with Ingram Micro so that partners can better focus on efficiency and profitability. Further, new functionality brings added value as partners can include their own services in addition to those of Ingram Micro. The end result helps reduce complexity, save time and drive more revenue.

“This is what our partners have been waiting for. CloudBlue Rev not only cuts down on the time and money they spend on tedious channel revenue management processes, but it also allows our partners to deliver a better customer experience,” said John Dusett, executive director of US Cloud at Ingram Micro. “Ultimately, these features – including billing automation and reconciliation within a single interface – help fulfill Ingram Micro Cloud’s ambitious vision of delivering the best solutions in the cloud space.”

On behalf of CloudBlue PSA, director of Global Sales, Scott Murphy said: “Our team is extremely proud to push forward our mission of giving technology resellers the tools they need to modernize and provide more solutions to their end-customers. The release of CloudBlue Rev in North America expands opportunities for partners in the U.S. and Canada to streamline their revenue management and provide a uniform billing experience to their customers.”

Ingram Micro will offer its solution, dubbed “CloudBlue Rev for Ingram Micro,” on Ingram Micro Cloud Marketplace in the United States and Canada following the system’s initial launch in the UK, Germany, and Benelux.

The tool’s ability to integrate the partner experience with Ingram Micro Online and the Ingram Micro Cloud Marketplace aims to make Ingram Micro partners’ lives easier with quoting, provisioning, and billing all in one place. CloudBlue Rev helps partners simplify quoting, manage profitability, automate provisioning, manage risk, and automate and streamline month-end reconciliation workflows from a single pane of glass.
For partners looking for a full PSA solution, CloudBlue also offers CloudBlue PSA—previously HarmonyPSA—in North America with its all-in-one, intelligent contract system with CRM, quoting, service ordering and provisioning, ticketing system/service desk, timesheets, project profitability, billing and reconciliation.

For more information in the U.S., please visit here.

For more information in Canada, please visit here.

Ingram Micro Offers New CloudBlue Rev Across Its Technology Solutions and Cloud Marketplaces

IRVINE, Calif. – May. 12, 2021 – CloudBlue, a leading cloud ecosystem technology company, announced today the launch of CloudBlue Rev, a solution that enables partners to ‘rev’ up their channel revenue management. CloudBlue Rev simplifies and streamlines channel revenue management to enhance efficiency, save time and increase profitability. Available now in the United Kingdom with planned rollouts across the world, learn more here.

The new solution is based on the recently acquired HarmonyPSA architecture and is the latest addition to CloudBlue’s rapidly expanding portfolio of technologies and services for the channel. CloudBlue Rev helps channel reseller partners regain valuable time as they transition to an everything-as-a-service business by automating quoting, billing and reconciliation.

By streamlining these processes into a single platform, resellers will now be able to automate profit tracking across sales motions with integrated discounting and markup, as well as quickly set margins and gain insight into contract profitability.

“To our partners who’ve asked for recurring billing reconciliation to transform and accelerate growth, we’ve heard your call,” said Rajesh ‘Raj’ Marar, vice president, cloud channel platform at CloudBlue. “Our latest offering is purpose-built for services models, with contract profitability tracking as the core of the system, enabling cloud MSPs to operate from quote to cash – including billing automation and reconciliation – within a single interface. Ultimately, these features support our channel partners to fulfill CloudBlue’s ambitious vision of delivering the best solutions in the cloud space.”

Ingram Micro will initially offer the solution, dubbed ‘CloudBlue Rev for Ingram Micro,’ across its technology solutions and cloud marketplaces in the UK, with plans for future availability throughout the world. The solution will feature more than 20 additional integrations with SaaS providers and as a result, users can more quickly expand their offerings through a single platform and tap into new revenue opportunities.

“We are excited about what Rev will be able to do for our company, helping us manage our contracts and streamline our billing system,” said Stephen Dare, Technical Specialist at Perspicuity, one of the UK’s top resellers of Office 365. “The product roadmap will significantly benefit both us and our customers.”

“One certainty for our customers is the time they must spend on reconciling recurring billing because every business, no matter the size, needs to fully recognize all of its revenue,” said Victor Baez, vice president of Global Cloud Channel Sales at Ingram Micro Cloud. “This solution returns precious time to providers to dedicate back to profitably growing their business.”

Open-platform PSA solution designed to scale services-based revenue and significantly reduce operational complexities.

New Features in V. 4.21 Allows MSPs to Seamlessly Manage Projects, Talent and Other Resources, Providing a Holistic View of Their Business

LONDON—December 1, 2020—HarmonyPSA, the industry’s most comprehensive cloud PSA software, today announced its latest software upgrade, version 4.21, which offers enhanced project and resource management capabilities. Added to its already-available market-leading internal service desk functionality, HarmonyPSA is the only PSA provider to offer a truly intentional version of these features on a single platform.

First-of-Their-Kind iOS and Android Apps Written Around Existing UI/Created Without Separate Code Equate to Superior Functionality that Mimics Harmony PSA on Mobile Devices

LONDON—January 21, 2020—HarmonyPSA, the industry’s most comprehensive cloud PSA software, today announced it has made available its new customer-centric PSA platform to licensed users of Harmony PSA as both iOS and Android applications, both available now and free of charge from the iTunes and Google Play stores. In an industry first, Harmony created the apps by “wrapping” them around its existing user interface, which means the apps offer largely the same comprehensive functionality as the Harmony PSA platform.

LONDON— December 14, 2017—Harmony Business Systems Ltd., the company behind Harmony PSA, today announced it has appointed Alistair Forbes as the company's Chairman. He will also join Harmony’s board of directors. Forbes, a highly experienced and respected figure in the MSP space, will work with Harmony’s leadership team to apply his extensive knowledge in the managed services sector and experience in driving global growth as the company enters the next phase of its ambitious growth plans.

With effect from 1^st July, HarmonyPSA will be developed, supported and marketed by Harmony Business Systems Ltd, a new operating company hived off from Datalogic Solutions Ltd.

HarmonyPSA was developed within Datalogic’s technology and consulting business as a bootstrapped (self-funded) programme. This meant financing the significant development effort and early adopter phase over the past 5 years using consulting and services revenue from Datalogic’s other work.