CloudBlue PSA



Recent Posts:

CloudBlue PSA is not affected by Log4j vulnerability

  • 4 minute read

There is a new code concern that has emerged in the MSP world, and it has many software vendors and IT service providers scrambling. 

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How to Overcome Managed Services Growing Pains

  • 2 minute read

Growth is the prime objective of businesses. The consequence of growth, however, is that it brings complexity that must be consciously and consistently managed. Overseeing expansion and ensuring the cost of complexity doesn’t erode profits or lead to revenue leakage is key to achieving the maximum for your organization.

The problem is that this is easier said than done. Historically, managing growth has not been a strength for software companies, and the potential for inefficiencies is only heightened by the accelerated digital transformation of today.

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Release Notes Move

Moving forwards we have migrated our release notes so they sit with all the rest of our documentation. Click here to go to our new release notes page.

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Release Notes 4.23

  • 1 minute read

We are excited to bring you another major release of Harmony. This post includes changes and features that have been added in this version, with links related to each feature for an in depth walk through.

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New release cycle

Moving forward we are adopting a quarterly release cycle. This means that all new features are released on a quarterly basis. Once released this version will only have bug fixes applied to it for the next three months, after which it then becomes our stable version that only has priority fixes applied. For example:

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Release Notes 4.22

  • 3 minute read

We are excited to bring you another exciting major release of Harmony. We have included the changes and features we have added in this article with links to the help articles related to each feature for an in depth walkthrough. 

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What is the business case for a full lifecycle PSA platform?

  • 8 minute read

One question comes up again and again, how do you quantify the benefits of implementing an end to end PSA solution like Harmony?

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Release Notes 4.21

  • 5 minute read

We are excited to bring you another exciting major mid-year release of Harmony. We have included the changes and features we have added in this article with links to the help articles related to each feature for an in depth walkthrough. 

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Managing order growth

  • 2 minute read

Question: if you are running a consulting company, where does most of your work come from?

  • new client business; or
  • growth of existing relationships and existing project assignments (known as organic growth)

The answer is of course, organic growth.

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The challenges of revenue forecasting

  • 3 minute read

From the middle ages through the renaissance period and even as late as the 18th century, alchemists sought the philosopher’s stone. A magical device, substance, mechanism or process that could transmute base metals into silver or gold.

Volumes were written, secret and complex methods were devised, multiple stages of transmutation were documented all with the single goal of creating something of value from nothing.

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