Alyssa Lahham

Recent Posts:

From Break-Fix to Subscriptions: The Evolution of Modern MSPs

  • 3 minute read

In the age of digital transformation and cloud proliferation, managed service providers (MSPs) face an entirely reshaped IT software industry. Years of change have occurred in a matter of months—from the exponential growth of subscription-based models to the shift in B2B buyer expectations—and MSPs are being forced to evolve faster than ever before. 

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Beyond The Break-Fix Model: The Redefined Role Of Modern MSPs

  • 2 minute read

Managed Service Providers (MSPs) have come a long way from the break-fix model. Far beyond assisting clients on an as-needed basis, today’s rapid digital transformation has seen their role evolve into becoming proactive, far-sighted strategic partners.

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